Appointment Terms Acknowledgment
To confirm your appointment, a valid card is required on file. By providing your card details, you acknowledge and agree to the following policies:
• A $50 fee will be charged for cancellations made less than 24 hours before a scheduled Ivory Room Appointment, or in the event of a no-show.
• A $100 fee will be charged for cancellations made less than 48 hours before an Exclusive Aurelia Experience, or in the event of a no-show.
• Arrivals more than 30 minutes late may result in appointment cancellation and the applicable fee charged.
If you anticipate being late, we kindly ask that you call and speak with our Concierge Team ahead of time. We may be able to accommodate you or adjust the session as needed, based on availability.
Your card will not be charged at the time of booking — it is securely stored as acknowledgment of our appointment policies.